Privacy Policy

When using any of our products or interacting with media-hill.com (MH) which is owned and operated by Media Hill Crew (MHC), you consent to the collection, transfer, storage, processing, disclosure and use of your information as described in this Privacy Policy. This includes any information you choose to provide that is deemed sensitive under applicable law. If you do not agree with the terms of this Privacy Policy, you should not use Media Hill or its other products & services or interact with any other aspect of Media Hill’s business.

We collect and process data that we use to provide you with Media Hill Services & Products, notify you of changes to our policies or products, identify or troubleshoot issues, conduct surveys, improve the products we provide to you, market and advertise our products including providing advertising to you, and otherwise operate our business. Your rights to your personal data and its collection and use are outlined in this policy.

Exceptions: Third Parties

This Privacy Policy does not apply to any third-party applications or software that integrate with MH Products & Services, or any other third-party products, services, or businesses.

BY ACCEPTING THE PRIVACY POLICY, YOU EXPRESSLY AUTHORIZE MH TO USE AND SHARE WITH OTHER AFFILIATES OF TIVO CORPORATION, AS WELL AS CERTAIN TRUSTED BUSINESS PARTNERS AND SERVICE PROVIDERS, WHICH MAY BE LOCATED OUTSIDE OF THE COUNTRY OF YOUR RESIDENCE (INCLUDING COUNTRIES WHICH DO NOT PROVIDE THE SAME LEVEL OF PROTECTION FOR THE PROCESSING OF PERSONAL DATA AS THE COUNTRY OF YOUR RESIDENCE), THE INFORMATION PROVIDED BY YOU TO MH, YOU ACKNOWLEDGE AND AGREE TO THE IMPORTANCE OF SHARING SUCH INFORMATION FOR THE PROVISION OF THE MH PRODUCTS AND SERVICES. THIS CONSENT IS GIVEN FOR THE DURATION OF YOUR RELATIONSHIP WITH MH.

Information We Collect Automatically

The following information was collected automatically:

Media Hill Services and your Data

When you use or interact with Media Hill, we may use a variety of technologies that collect information about how the product(s) is accessed and used. This information may include:

  • your interactions with Media Hill services (such as what you post, view, upload, download, rate and interact with content);

  • personal information that may indirectly identify you (such as URL information, cookie data, and your IP address or MAC address);

  • data that may not directly identify you but is collected as you use our products, which may include network connection type and provider, and information related to searches on Media Hill; and

  • functional data such as use data.

Media Hill Account Data

When you sign up for a Media Hill account, you create a user profile that must include the following information: your email address. You may have also provided the following information: your name, city, state, zip code, email address(s), phone number(s) including mobile, gender and demographic information, social media profiles and information. We may share this information with third parties as necessary for the purposes of monitoring and enforcement. We may also provide this information to service providers as necessary to provide you with Media Hill Services.

Media Hill Service Data

When you activate a Media Hill account, we will also process and store your IP and MAC addresses for which allow us to prevent fraud and provide you with our services. This information may be provided to service providers to provide you with MH Services.

Functional Data

Certain categories of data collected by MH are necessary for your  product to perform its functions and you will not be able to opt out from this data collection, sharing and/or processing and continue to receive the MH Services & Products. Data falling into these categories is referred to as “Functional Data” and includes personal data.

Media Hill Mobile Applications

If you use our products or services from a mobile device, we may collect, either through your mobile device or the application itself, your mobile device identifier, hardware model, operating system version or mobile network information (as well as any registration data you provide to us). We may also collect geolocation information, which may be used for operational and product-related purposes, such as to customize information based on your location.

Customer Support Correspondence

Except as provided herein, when you contact (including, but not limited to, email, or social media channels) our customer support team, we will collect and store the contact information you give them, information about your use of MH Products & Services. We will also store the communications you have with the customer support team and any information in those communications in order to provide support and improve the products.

Service Providers and Partners

We may also receive information about you from our service providers and partners, which we use to personalize your experience with the use of MH Services.

User Forums

You may be able to post information (including profile information, unless you designate it as public or as private; as applicable) on areas of a MH product that may be viewed by other users or the public. By posting information to areas that may be viewed by other users or the public, you consent to Media Hill making that information public. We may display this content on any of the MH Products or Services further distribute it to a wider audience through third-party sites or applications.

Please note that there are risks, including but not limited to the risk of physical harm, of dealing with strangers, including persons who may be acting under false pretenses. Please choose carefully the information you post on any of the Media Hill and that you give to other MH Users. You are discouraged from publicly posting your full name, telephone numbers, street addresses or other information that identifies you or allows strangers to find you or steal your identity. Despite this prohibition, other people’s information may be offensive, harmful or inaccurate, and in some cases may be mislabeled or deceptively labeled.

YOU ASSUME ALL RISKS ASSOCIATED WITH INTERACTING WITH OTHER USERS WITH WHOM YOU COME IN CONTACT THROUGH MH PROPERTIES. WE EXPECT THAT YOU WILL USE CAUTION AND COMMON SENSE WHEN USING MH.

How We Use the Information We Collect

Consistent with the permissions you give us to collect the information, we may use the information we collect, including your personal information in the following ways –

  • to provide you with access to the MH Products & Services;

  • to analyze your usage of MH & its other features;

  • to help ensure technical functionality of the MH Products & Services, develop new Products & Services;

  • to communicate with you for MH research purposes including via emails, notifications, or other messages, which you agree to receive;

  • to enforce this Privacy Policy, Terms Of Service related to a MH Product or Service that you are utilizing (including, but not limited to, the MH User Agreement), and any other terms that you have agreed to, including to protect the rights, property or safety of MH and its affiliates, its users, or any other person, or the copyright-protected content of, or on, MH; and

  • as otherwise stated in this Privacy Policy.

How We Share Your Information

MH shares your information in the following ways – 

Service Providers and Third Parties

We engage service providers to perform functions and provide services to us in India and other countries. We use a variety of service providers to help MH provide its Products & Services and to help us understand and improve their use. We may share your personal information with such service providers subject to obligations consistent with this Privacy Policy and applicable law.

Law and Harm

Not withstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our or our users’ rights or property (where permitted by law). This includes exchanging information with other companies and organizations for fraud protection. The foregoing notwithstanding, nothing in this Privacy Policy is intended to limit any legal defenses or objection that you may be entitled to raise to a third party’s, including a government’s, request to disclose your information.

How to Access, Update and Manage Your Information

If you are a registered user of MH, we provide you with tools and account settings to access, correct, delete, or modify the information you provided to us and associated with your account. You can access, update, and correct or delete inaccuracies by logging into your account by going to https://media-hill.com/account/

CERTAIN CATEGORIES OF THE DATA THAT WE COLLECT, REFERRED TO AS FUNCTIONAL DATA, ARE NECESSARY FOR MH SERVICES TO PERFORM ITS BASIC FUNCTIONS SECURELY AND YOU WILL NOT BE ABLE TO OPT OUT OF THE COLLECTION OF THIS FUNCTIONAL DATA AND ITS USE TO PROVIDE PRODUCT FUNCTIONALITY.

If you have questions about your privacy on MH Products or Services, this privacy policy, or information we have about you, please contact us at https:/media-hill.com/contact/

We will respond to your request in a reasonable period of time upon verification of your identity. We recommend you include documents that prove your identity and a clear and precise description of the information which you request access.

Your Right to Know

MH collects a variety of personal data and uses this data to provide you with products.

How to Request your Data under the Right to Know

If you wish to receive information about what personal data we retain about you, please contact us with your request – https://media-hill.com/contact/  In the event you would like specific pieces of information provided to you, please specify which information categories you would like provided and we will be happy to assist you. MH will provide you with information for the preceding 12 months as required by law.

How to Request Deletion of your Data

If you wish to have your personal data deleted from MH’s records please email your request to – [email protected] You have the right to delete your data, however in order to provide you with MH Products & Services, Functional Data cannot be deleted. Therefore, if you wish to have your personal data deleted from MH’s records in its entirety, you will need to no longer have a MH account. In any event, certain legal or regulatory requirements may require that some of your data to be retained.

Cookies and Similar Technologies

When you visit MH websites, we and our advertising partners may store and access information from your device, including using “cookies” and browser details. We may collect information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, IP address, pages visited on the site, services used and how you have used them. We and our advertising partners do this for a variety of purposes. In the case of our advertising partners, this may include the personalization of advertisements based on your visits to sites in that party’s network.

Another example of how we use cookies might be to track the effectiveness of our marketing and advertising campaigns and to show you MH ads on other websites after you have visited our website. Please note: if you continue to use this website, or any other MH website, you are consenting to our use of cookies.

Children

The MH Products & Servies are not directed to children under the age of 13 and we do not knowingly collect personally identifiable information or personal data from children under 13. If we learn that we have inadvertently gathered personally identifiable information from a child under 13, we will take reasonable measures to remove that information from our records. If you are a parent of a child under age 13 and become aware that your child has provided personally identifiable information to MH, please contact us – https://media-hill.com/contact/ and you may request to exercise your applicable access, rectification, cancellation, and/or objection rights.

How Long We Keep Your Information

How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. When no longer required, we will destroy, erase or de-personalize the information. Legal requirements may necessitate that we retain some or all of the personal information we hold for a period of time that is longer than we might otherwise hold it. You may ask that your personal data be deleted (see Deleting your Data above).

Security of Your Information

We use commercially reasonable efforts to safeguard the confidentiality of personal information, including appropriate technological, organizational and physical safeguards. We store personal information in electronic and physical files that are secure, and our security measures include secure on-site and off-site storage. We conduct audits and monitor compliance with our privacy practices.

However, due to the design of the Internet, ever-changing technology and other factors outside of our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties or that we will not be subject to security breaches. We will have no liability for disclosure of personal information due to errors in transmission or unauthorized or unlawful acts of third parties.

You are responsible for the security of your username, ID and password for any of the MH Products & Services. Please take care when using and storing them.

Changes to the Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy online on this page, and if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). It is your responsibility to read this Privacy Policy carefully and review any changes that may have been made. Because changes will be posted on this page, we encourage you to check this page regularly.